Return Policy | Products can be returned within 15 days from the date of delivery only if wrong products are received by the customer. For returning the items, you can contact us at firstname.lastname@example.org within 15 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
Guidelines for a valid return |
• Items should be in unused resalable condition
• Tags should be retained and returned
Cancellation Policy | An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.
Refund Policy | Your refund will be initiated by us within 7 business days of receiving the refund request and authorization of the refund. Your refund is estimated to be credited in the account, used for order payment, between 5-10 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques). For both cancelled orders & returned products, the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, refund will be done through cheque.